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Shipping and delivery

VC Gallery delivers from Milan to Italy and across Europe. Outside Europe we deliver on request, through a quote. The delivery cost depends on the destination and the brand.

Visual Comfort & Co.

Minimum order: €450 of Visual Comfort products for delivery to Italy, the European Union and Monaco.
Italy: free.
European Union and Monaco: €25 for every €500, free from €2,500.
Switzerland, Norway and other non-EU Europe: €25 for every €500 up to €2,500, then 5% of the order value. Local VAT, any import duty and the carrier's fee are paid on delivery.
Delivery time: 7 to 14 days from order confirmation.

Quintiesse

Italy: €50, free from €450.
European Union and Monaco: €25 for every €500, free from €2,500.
Switzerland, Norway and other non-EU Europe: the same rates up to €2,500, then 5% of the order value. Local VAT, any import duty and the carrier's fee are paid on delivery.
Delivery time: 7 to 14 days from order confirmation.

Skyline Design and SKLD Studio

€400 per m³, free when the Skyline Design and SKLD Studio part of the order is over €7,000. The cost is shown at checkout.

Made-to-order brands

Vistosi, Oty Light, IDL, Malerba, Sevensedie, Monitillo 1980, Vimercati and Swan are made to order. Delivery is calculated in your quote, and the lead time is shown on each product page and confirmed in the quote.

United Kingdom, United States and the rest of the world

On request, through a quote. Visual Comfort & Co. is not available in the United Kingdom and the United States. See delivery outside Europe.

Orders with several brands

Each brand ships separately, on its own terms. The delivery cost of each brand is added up at checkout, and you receive a tracking link for each shipment.

Changing or cancelling an order

Contact us as soon as possible at team@vcgallery.it. Private customers in the EU can also return an order within 14 days of delivery: see returns and refunds.

On delivery

Photograph the packaging before opening. If it is damaged, open it in front of the driver and sign the delivery note with a reservation. Please report any damage with photos within 48 hours of delivery: see our claims policy.

Full terms for each brand: delivery across Europe.