Shop with confidence. If you see a lower price, we’ll match it.
We guarantee to match any authorized retailer’s price. If you find it cheaper within 7 days after your purchase, we give you 100% of the difference as store credit.
Before you buy
We match the price
After you buy
Get the difference as credit
Send us a link to the product page, a screenshot that shows the shop, the product and the price, or a written offer from an authorized retailer (PDF or email). WhatsApp +39 392 381 0531 or team@vcgallery.it. Already ordered from us? Write within 7 days with your order number.
We reply within 1 working day.
Milan showroom: Via Filippo Turati 3, by appointment. See also: delivery, returns and refunds.
Before you buy, we match a lower price from any authorized retailer. After you buy, you have 7 days to send us a lower price and get the difference as store credit.
Send us the link, a screenshot or a written offer on WhatsApp or to team@vcgallery.it. We check it within 1 working day and, if it qualifies, you buy from us at the same price.
Yes, for 7 days after your purchase. Write to us on WhatsApp or at team@vcgallery.it with your order number and the link, a screenshot or a written offer.
As store credit in your vcgallery.it account. It is used automatically on your next order and is valid for 12 months. We don’t pay it out in cash.
Authorized retailers in the EU that show the price on their website or in a written offer. Marketplaces, auctions and private sellers don’t count, because we can’t check that the product is genuine and new.
All brands on vcgallery.it: Visual Comfort & Co., Vistosi, Quintiesse, Oty Light, Skyline Design, SKLD Studio and more. The guarantee applies to products with a price shown on our site, in the same options and quantity.
Yes. We compare the full price you would pay, including delivery to the same country. If the other shop adds delivery costs and we don’t, that difference counts in your favour.
Yes. If you have a trade account, send us a written offer from another authorized retailer with its trade price. If it’s lower than ours, we match it. The guarantee doesn’t combine with discount codes.
No. Outlet, sale, ex-display and discontinued items already have reduced prices and limited stock, so the guarantee doesn’t apply to them. It covers all other products with a regular price on our site.
Within 1 working day, on WhatsApp or by email. We tell you whether the price qualifies and, if it does, confirm the matched price or the store credit for your order.