Quintiesse delivery across Europe

VC Gallery is an authorized dealer of Quintiesse in Milan. We deliver Quintiesse to Italy and across Europe in 7–14 days, made for European 220–240V and ready to install. Italy: €50, free from €450. EU: from €25, free from €2,500. Switzerland and Norway: 5% above €2,500, duties paid on delivery.

Quintiesse delivery at a glance

Terms below apply to Quintiesse orders placed on vcgallery.it. Updated October 2026.

Destination	Shipping cost	Free shipping	Paid on delivery	Delivery time
Italy	€50	from €450	nothing	7–14 days
European Union and Monaco	€25 for every €500 (€25–€125)	from €2,500	nothing	7–14 days
Switzerland, Norway and other non-EU Europe	€25–€125 up to €2,500, then 5% of order value	never	local VAT, any import duty and carrier fee	7–14 days
United Kingdom, United States and the rest of the world	quoted on request; local VAT or taxes, any import duty and the carrier fee are paid on delivery

Per brand. Thresholds apply to the Quintiesse part of your order. If you also order another brand, such as Visual Comfort, its shipping is calculated separately and added at checkout. The exact amount is always shown at checkout before you pay.

How Quintiesse orders reach you

After you place your order, our sales team confirms it with you by email. We prepare the shipment, and once it's handed to the carrier, you receive a tracking link. The carrier delivers to your address in Italy and across Europe in 7–14 days.

Quintiesse fixtures are made for European 220–240V mains and ready to install: no adapters, transformers or electrical changes are needed.

How much does Quintiesse shipping cost?

Italy

Orders below €450: €50
Orders from €450: free

European Union and Monaco

€25 for every €500 of order value, free from €2,500.

Quintiesse order value	Shipping cost
up to €500	€25
€500.01 to €1,000	€50
€1,000.01 to €1,500	€75
€1,500.01 to €2,000	€100
€2,000.01 to €2,500	€125
above €2,500	free

Switzerland, Norway and other non-EU European countries

Same rates up to €2,500. Above €2,500, shipping is 5% of the order value. Free shipping does not apply outside the EU.

Examples

One €256 flush mount to Milan: €50.
Two fixtures for €732 to Rome: free.
A €1,135 chandelier to Munich: €75.
Quintiesse €900 and Visual Comfort €1,600 to Paris: €50 + €100 = €150 (each brand separately).
A €3,400 order to Zurich: €170 shipping, plus Swiss VAT, any import duty and the carrier's fee on delivery.

How long does delivery take?

Destination	Delivery time
Italy	7 to 14 days
European Union and Monaco	7 to 14 days
Switzerland, Norway and other non-EU countries	7 to 14 days, plus customs clearance

Delivery time starts from order confirmation.

Do I pay customs or import duties?

EU countries and Monaco: no. The price on the site includes VAT, and there are no customs formalities for you. You pay the site price plus shipping, and nothing on delivery.

Switzerland, Norway and other non-EU European countries: yes, on delivery (DAP). These are Switzerland, Norway, Liechtenstein, Iceland, Andorra, Vatican City, Serbia, North Macedonia, Albania, Bosnia and Herzegovina, Montenegro and Kosovo. At checkout you pay the shipping cost only. When the parcel reaches your country, the carrier clears customs and collects local VAT (Switzerland 8.1%, Norway 25%), any import duty and its handling fee. The exact amount is set by your customs authority, so we cannot calculate it in advance.

Islands and special territories. For the Canary Islands, Ceuta and Melilla, local import taxes may be collected on delivery. Please contact us before ordering and we will confirm the terms for your address.

VAT on Quintiesse orders

Private buyer in the EU The displayed price includes VAT. You pay the site price plus shipping, nothing else.
Business buyer in another EU country with a valid EU VAT number The order is invoiced without Italian VAT under the EU reverse-charge rule. Send your VAT number to our sales team by email or WhatsApp before checkout, or ask for a formal quotation. We validate the number in VIES, issue the invoice with reverse charge, and you account for VAT in your own country. Businesses based in Italy are invoiced with Italian VAT.
Buyer in Switzerland, Norway or another non-EU country The displayed price applies. Local VAT, any import duty and the carrier's fee are paid on delivery, as described above.

What to do on delivery day

Quintiesse fixtures are shipped in protective packaging designed for international transport. Even so, the most important step is checking the shipment on arrival.

Photograph the outer box from all sides before opening, including the shipping label.
If the box shows visible damage, open it in the presence of the driver.
Check the fixture for dents, cracked glass, scratched finishes and missing parts.
If you find damage, do not sign the delivery note as accepted in good condition: sign it with a reservation and describe the problem on the note.
Do not install the fixture until you are sure it is intact.
Report any damage to VC Gallery with photos within 48 hours of delivery.

Why this matters. We can open a transport damage claim only when the damage is reported within 48 hours of delivery. Details are in our claims policy.

Returns and claims

Returns (change of mind) Private customers in the EU can return Quintiesse fixtures within 14 days of delivery, without giving a reason. There is no fee; you pay the return shipping. Opening the box to inspect the fixture is fine. If it has been installed or parts are missing, the loss in value is deducted from the refund. Pieces made to your specifications or personalised for you cannot be returned on change of mind. You can also exchange it for another product from our catalogue: no fee, you pay only the return of the original, the new product is delivered free and any price difference is settled at the exchange. Business orders with a VAT number: 15% restocking fee plus return shipping.
Factory defect A wiring fault, a non-working switch, a finish defect or a similar production issue. Send us photos and a description. Depending on the case, we authorize a repair by a certified local electrician and reimburse the invoice, or we replace the component or the whole fixture. Return shipping is free. We cover a factory defect whenever it appears, with no deadline.
Transport damage Dents, broken glass or scratched finishes found on delivery. Photograph and report within 48 hours. We open the claim and arrange the replacement. Return shipping is free.
Wrong item If you received a different SKU, finish or size from your order, we arrange a free exchange.

Full terms on the returns page and claims page.

Where we deliver Quintiesse

Italy
European Union and Monaco Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Non-EU Europe (duties on delivery) Switzerland, Norway, Liechtenstein, Iceland, Andorra, Vatican City, Serbia, North Macedonia, Albania, Bosnia and Herzegovina, Montenegro, Kosovo.
On request United Kingdom, United States and the rest of the world: we quote delivery individually; local VAT or taxes, any import duty and the carrier fee are paid on delivery. See delivery to the UK, the USA and the rest of the world.

For islands, special territories or a destination not listed, contact us for an individual quote.

Frequently asked questions

Is VC Gallery an authorized Quintiesse dealer?

Yes. VC Gallery (Ambassador Global SRL, Milan) is an authorized dealer of Quintiesse. Every fixture is new, in its original packaging and covered by the full manufacturer warranty.

How much does Quintiesse shipping cost in Italy?

€50 on Quintiesse orders below €450, free from €450. Delivery takes 7–14 days and nothing more is due on delivery.

How much does Quintiesse shipping cost in the EU?

€25 for every €500 of Quintiesse order value: €25 up to €500, €50 up to €1,000, €75 up to €1,500, €100 up to €2,000, €125 up to €2,500, and free from €2,500. You pay nothing on delivery in EU countries and Monaco.

Do you ship Quintiesse to Switzerland and Norway?

Yes. Shipping follows the same rates up to €2,500; above €2,500 it is 5% of the order value, and it is never free. Local VAT (Switzerland 8.1%, Norway 25%), any import duty and the carrier's fee are not included: they are collected on delivery.

If I order Quintiesse and Visual Comfort together, how is shipping calculated?

Each brand separately, then added together. Example to Paris: Quintiesse €900 (€50) and Visual Comfort €1,600 (€100) ship for €150. The free-shipping threshold of €2,500 applies to each brand's part of the order.

Are Quintiesse fixtures made for European electrical systems?

Yes. Quintiesse fixtures are made for European 220–240V mains and are ready to install, with no adapters or electrical modifications needed.

I am a company in another EU country. Can I buy Quintiesse without VAT?

Yes. Companies registered for VAT in an EU country other than Italy are invoiced without Italian VAT under the EU reverse-charge rule. Send your VAT number to our sales team by email or WhatsApp before checkout. We validate it in VIES and issue the invoice with reverse charge. Companies based in Italy are invoiced with Italian VAT.

Do you ship Quintiesse to the United Kingdom?

Yes, on request. Contact us with the products and the delivery address and we quote delivery. UK VAT (20%), any import duty and the carrier fee are paid on delivery.